If the film won’t play, please verify the following:
- Are you currently connected to the internet?
- Are you using one of the supported devices?
| Minimum Device Models Supported |
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iOS - iPad Air (v1), iPad Mini 2, iPhone 5S Apple TV 4th Generation Android - Recommended devices: phones and tablets by Google (Nexus, Pixel), Samsung, LG, and Sony with 2GB Ram, 1.5 GHz processor Windows - Models with 2GB RAM, 1.5 GHz Processor (Certain devices such as Kindle devices, Nook devices, Windows Phones, Windows 86 bit Tablets are not supported) |
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Supported Operating Systems & Browsers |
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We support the current and most recent previous versions of iOS. Please visit our change log for details. iOS 11, 12, Safari 11.2 for iOS Android 5.0 (Lollipop) + Mac OS X 10.10 + Windows 7 + Apple tvOS 9.0 + Browser: Chrome 78 +, Firefox 68+, Safari for OS X 10.1 +, Internet Explorer 11 and higher (including Edge) |
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